Privacy Policy
Floret Flower Shop
Effective Date: August 12, 2025
1. Introduction
This Privacy Policy explains how Floret ("we", "our store", "Floret") collects, uses, stores, and shares your personal data. We value your privacy and are committed to protecting your personal information in accordance with applicable data protection laws.
2. Collected Data
We may collect the following categories of personal data:
Full name
Phone number
Email address
Delivery address
Payment information (for order processing)
Order history
Information collected via cookies (e.g., IP address, device type, site activity)
3. Purpose of Data Collection
We collect personal data for the following purposes:
Order processing and fulfillment
Delivery services
Communication regarding orders or services
Marketing and promotional campaigns (with your consent)
Service improvement and personalization
Internal statistics and analytics
4. Data Usage
We use your data to:
Confirm and process orders
Ensure accurate delivery
Communicate with you when needed
Inform you about promotions and news (if subscribed)
Analyze user behavior to improve our service
5. Data Disclosure
We may share your personal data with:
Delivery and logistics partners
Payment systems and banks
Hosting and technical support providers
Government authorities if legally required
6. Data Protection
We apply technical and organizational measures to protect your data:
Data encryption during transmission
Restricted access for staff
Regular software updates
Secure (HTTPS) website connection
7. User Rights
You have the right to:
Access your personal data
Request corrections or updates
Request data deletion (subject to legal retention requirements)
Withdraw consent to data processing
File a complaint with a data protection authority
8. Cookies
We use cookies to:
Remember your preferences
Enhance site functionality
Analyze user behavior
You can manage cookies via your browser settings.
9. Contact
For questions regarding your data and this policy, contact us:
Floret
Email: floretflowershop@gmail.com
Phone: +994-70-233-31-11
Address: 5 Huseyn Cavid ave. Baku
10. Policy Updates
We reserve the right to update this Privacy Policy. All changes will be published on our website with the updated date. Significant changes may be communicated directly.
Additional Clauses
Payment Security
All payments are processed via certified payment gateways. We do not store full bank card information on our servers.
Analytics
We use tools like Google Analytics to analyze website usage and improve our services.
Cross-border Data Transfer
In some cases, your data may be processed on servers outside your country. We ensure adequate protection in line with international standards.
Special Terms for Minors
Our website is not intended for users under 18. We do not knowingly collect data from minors. If you are a parent and believe your child has provided data, please contact us.