Public Offer
Floret Flower Shop
Effective date: August 12, 2025
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1. General Provisions
1.1. This document is an official public offer by Floret Flower Shop (hereinafter referred to as the “Seller”, “we”, “our shop”) to any individual or legal entity (hereinafter referred to as the “Buyer”, “you”) to enter into a distance sales agreement.
1.2. This offer is considered accepted once the Buyer places an order through the Floret.az website, by phone, or by any other specified method.
1.3. By placing an order, the Buyer confirms that they have read and agreed to this offer, the Website Terms of Use, and the Privacy Policy.
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2. Subject of the Agreement
2.1. The Seller agrees to provide the Buyer with the products listed on the Website, and the Buyer agrees to accept and pay for them.
2.2. Product descriptions and images are for informational purposes only. Slight differences between the images and the actual products may occur (if notified in advance).
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3. Order Placement Procedure
3.1. Orders can be placed via:
the website Floret.az
phone: +994 70 233 31 11
WhatsApp: +994 70 233 31 11
Instagram: Floret.az
3.2. When placing an order, the Buyer must provide accurate and up-to-date contact information.
3.3. If a product is not available, the Seller will contact the Buyer to offer an alternative.
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4. Price and Payment
4.1. Prices on the Website are listed in the national currency of the Republic of Azerbaijan — Azerbaijani Manat (AZN).
4.2. Payment methods:
Cash;
Bank card;
Other methods indicated on the Website.
4.3. All online payments are processed via certified payment systems. Bank card information is not stored on the Seller’s servers.
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5. Delivery
5.1. Delivery is carried out by courier to the address provided by the Buyer at the agreed time.
5.2. Delivery fees vary depending on the distance.
5.3. If the Buyer is not present at the address at the agreed time, the order may be returned (depending on the situation), and redelivery will incur an additional charge.
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6. Rights and Obligations of the Parties
6.1. Seller’s obligations:
Provide accurate information about the products;
Deliver on time;
Ensure the integrity of the product until handover.
6.2. Buyer’s obligations:
Pay for the order on time;
Ensure acceptance of the product;
Provide correct contact details.
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7. Returns and Exchanges
7.1. Returns and exchanges are carried out in accordance with the legislation of the Republic of Azerbaijan.
7.2. Cut fresh flowers, being perishable goods, are not subject to return if they are of proper quality, except in cases where the order conditions were violated.
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8. Liability
8.1. The Seller is not liable for delays or inability to fulfill the order due to circumstances beyond their control (force majeure, incorrect data, third-party actions).
8.2. The Buyer is responsible for the accuracy of the information provided.
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9. Force Majeure
The parties are not liable for failure to fulfill their obligations due to confirmed extraordinary circumstances.
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10. Final Provisions
10.1. This offer is governed by the legislation of the Republic of Azerbaijan.
10.2. Disputes are to be resolved through negotiation, and if not possible, in the court located at the Seller’s place of registration.
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11. Contact Information
Floret Flower Shop
📍 Address: Huseyn Javid Avenue 5, Baku, Azerbaijan
📞 Phone: +994 70 233 31 11
📧 Email: floretflowershop@gmail.com